Exhibition Conceptualisation

Exhibition conceptualisation and development is about crafting a visitor journey that is experientially rich and emotionally engaging. This is how the learning lands best.
I can help you enhance the ‘emotional affect’ of your exhibitions to anchor that learning. This requires adopting new practices to build a more visitor-centred culture within your exhibition teams, embed the skills to conceptualise memorable, relevant and emotionally engaging on-gallery experiences, and produce more astute and emotionally intelligent design briefs that will power up how you work with exhibition designers. Ultimately, it’s about placing the visitor experience at the heart of the process.
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The Worn Land Exhibition, Courthouse Gallery, Western Australia
The Worn Land Exhibition, Courthouse Gallery, Western Australia
Conceptualising the narrative arc, Landesmuseum Wurttemberg, Germany
Conceptualising the narrative arc, Landesmuseum Wurttemberg, Germany
Curators embracing Exhibition Conceptualisation
Curators embracing Exhibition Conceptualisation
Customer Journey Mapping Exhibition Design Maquettes
Customer Journey Mapping Exhibition Design Maquettes
Developing Exhibition Prototypes, Courthouse Gallery, Australia
Developing Exhibition Prototypes, Courthouse Gallery, Australia
Emotional Mapping, Protest Exhibition, Landesmuseum Wurttemberg, Germany
Emotional Mapping, Protest Exhibition, Landesmuseum Wurttemberg, Germany
Exhibition Team in Action, Landesmuseum Wurttemberg, Germany
Exhibition Team in Action, Landesmuseum Wurttemberg, Germany
Exploring Visitor Experience Dimensions
Exploring Visitor Experience Dimensions
Fashion Exhibition, Landesmuseum Wurttemberg
Fashion Exhibition, Landesmuseum Wurttemberg
Initial Conceptualisation, Deutsches Klingen Museum, Germany
Initial Conceptualisation, Deutsches Klingen Museum, Germany
Sticker station fashion exhibition landesmuseum wurttemberg
Sticker station, fashion exhibition, landesmuseum wurttemberg
The Longest Year, Miners Strike Exhibition, National Coal Mining Museum
The Longest Year, Miners Strike Exhibition, National Coal Mining Museum
Miners Strike Exhibition, National Coal Mining Museum
Miners Strike Exhibition, National Coal Mining Museum
Framing the Visitor Experience, Miners Strike Exhibition, National Coal Mining Museum
Framing the Visitor Experience, Miners Strike Exhibition, National Coal Mining Museum

The idea of being not only a museum curator who wants to educate, but also being a conductor of the visitor’s feelings and experiences, was one of my personal turning points of working with Lisa.

Maaike van Rijn
Curator, Landesmuseum Wurttemberg

Lisa was excellent at challenging preconceptions and prompting broader thinking around our exhibition content and associated public programme. We were encouraged to contribute and felt valued throughout. Lisa’s processes helped us to evolve into a more dynamic team and changed our approach as an organisation to produce more insightful exhibitions with accompanying public programme for our visitors.

Katie Cavanagh
Head of Engagement and Curation, National Coal Mining Museum

The whole team would like to you for your work. We feel that we now have the tools to design the spaces and displays that will provide visitors with a much more enriched experience. Your input has created a wonderful opportunity to do something amazing!

Dr. Nicole Chiang
Curator, Museum of East Asian Art

Working with The Experience Business has been invaluable in helping us develop an outstanding National Football Museum experience. We could not have done this without Lisa’s expertise, energy and determination to ensure that we got the best result possible.

Philippa Duxbury
Marketing Manager, National Football Museum

Exhibition Conceptualisation

Whether you are master planning, looking to refresh your existing exhibitions or developing a new one, by collaborating with me you will:

  • Learn how to apply visitor centred and emotionally intelligent methods to Exhibition Conceptualisation.
  • Develop bespoke Visitor Profiles that bring your visitor’s needs clearly into focus.
  • Produce a Visitor Experience Framework that encapsulates your experiential intention.
  • Create a Personalisation Matrix that enables you to weave tailored visitor journeys throughout the exhibition.
  • Develop a Peak Experience Matrix that focuses on the ‘how of the wow’.
  • Use Creative Ideation to generation innovative exhibition concepts.
  • Enhance your exhibition narrative with emotionally rich experiences to Deepen Engagement.
  • Prototype and Test your concepts to pinpoint areas of improvement early in the development process.
  • Produce visitor-centred Exhibition Design Briefs that are more experientially focussed.
  • Develop an Evaluation Framework to measure the success of your exhibition from a visitor experience perspective.

Clients

  • National Football Museum
  • National Coalmining Museum
  • Museum of South Asian Art
  • Klingen Museum Solingen [Germany]
  • Courthouse Gallery [Australia]
  • Landesmuseum Württemberg [Germany]
  • Tullie House Museum

Training Programmes, Masterclasses and Keynotes

  • ICOM – International Council of Museums
  • NEMO – Network of European Museum Organisations
  • Balkan Museums Association
  • AMA Future Proof Museums
  • Austrian Museums Association
  • Swedish Exhibitions Agency
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