Training and Away Days
We must never think we know all there is to know, never stay within our comfort zones, never
be afraid of entering new territory. We must be curious, knowledge seeking, horizon expanding
explorers, hungry to learn and driven to push the boundaries of what is possible.
I am that person, constantly seeking and developing processes that inspire fresh thinking and embed
the skills to ‘be and do better’. From Away Days and one day LABS to Retreats and more applied
Training Programmes, everything I do is designed to be engaging, transformative and joyfully confidence
building.
Training and Away Days
Here’s you’re a la carte menu of options. If you want something more tailored, let’s talk.
- Observational Research: understand how your audiences move around, engage with and socially interact in your spaces to identify ways of making their experience easier, more socially satisfying and personally enriching.
- Audience Dialogue: discover first-hand what audiences think of you, how they experience you, and what you mean to them through thoughtful, carefully calibrated conversations.
- Experience Design: embed the skills to evaluate, conceptualise and design your audience experience in a way that builds loyalty and generates revenue.
- Customer Journey Mapping: learn how to evaluate the customer journey and identify what is and isn’t working. Then, develop quick fixes and creative ideas that will elevate the experience from good to great.
- Creative Facilitation: create a team of internal creative facilitators who are able to harness the collective skills, experience and perspectives of your workforce and apply them to an organisational challenge or goal.
- #wecandothis: an engaging online training programme using MURAL to ignite creative thinking and apply it to a pressing challenge or goal.
- Visioning Day: learn how to vision, then envision, beautifully, creatively and with purpose.
- The Imaginarium of Everyday Things: a ‘seriously fun’ team game on how to design for emotional engagement. Powerful lessons are learnt through play, rule breaking and experience design.
- Emotion LAB: team games, personal reflection and guided visualisations bring the value of audience/visitor experience powerfully into focus to ignite a more audience-centred culture.
Clients
- National Coalmining Museum
- Opera North
- The Glasshouse International Centre for Music [formerly Sage Gateshead]
- Wirral Museums
- Walk the Plank
- Landesmuseum Württemberg [Germany]
- AMA ‘Future Proof Museums’ programme
- Network of European Museums [NEMO]
- City Recital Hall [Australia]
- Red Noses International [Austria]
- Musica Viva [Australia]
- Creative New Zealand
- Clod Ensemble
- Prosper North
- BALTIC Centre for Contemporary Art
- Nordmetall Foundation [Germany]
- PAC [Australia]
- CircuitWest [Australia]
- Warwick Arts Centre
- Wordsworth Trust
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